Frequently Asked Questions

Find quick answers to common questions about our services, pricing, and process.

General Questions

Basic information about our agency
We specialize in 4 core services: Custom WordPress Development (hand-coded, fast websites), Advanced SEO Optimization (Page 1 rankings), Google Ads Management (PPC campaigns), and Facebook & Instagram Ads Scaling (profitable ad scaling for D2C brands).
We're based in India and work with clients across the country and internationally. Since all our services are digital, we collaborate seamlessly via video calls, WhatsApp, and email with businesses anywhere in the world.
Simple! Call us at +91 82003 88817 or fill out our contact form. We'll schedule a free 30-minute consultation to understand your goals, then deliver a custom strategy and proposal within 24-48 hours.
No! We work month-to-month for all ongoing services. You can cancel anytime with 30 days notice. We believe in earning your business through results, not locking you into contracts. Our 96% retention rate proves clients stay because of performance.
Yes! Every client gets a dedicated account manager plus direct WhatsApp/phone access to the specialist working on your project. You'll always know exactly who's handling your account.
We've worked with 40+ industries including E-Commerce, Healthcare, Real Estate, SaaS, Education, Beauty & Fashion, Legal, Finance, Home Services, and Manufacturing. Our strategies adapt to each industry's unique challenges.

WordPress Development

Custom website development questions
Page builders add massive code bloat. Our custom-coded sites are 5-10x faster, achieve 100/100 PageSpeed, rank better on Google, and offer complete design flexibility. While page builder sites take 5-8 seconds to load, ours load in 1.5-2.5 seconds.
Standard Business Site (5-8 pages): 3-4 weeks
Advanced Multi-page Site: 4-6 weeks
E-Commerce Store: 6-10 weeks
Enterprise Solutions: 8-12+ weeks
Timeline depends on content and feedback speed from your side.
Absolutely! We build intuitive admin panels that make editing simple — text, images, blog posts, products, everything. No coding needed. We also provide video tutorials and a user guide.
Yes! We set up premium managed hosting (Cloudways, SiteGround, or Kinsta), configure DNS, install SSL, set up email, and integrate CDN. Hosting costs (₹3,000-₹8,000/year) are paid directly to the provider — you own everything.
Every project includes 30-180 days free support (based on plan). After that, we offer monthly maintenance plans from ₹5,000/month covering updates, backups, security monitoring, and priority support.

SEO Optimization

Search engine optimization questions
SEO is a long-term investment. Month 1-2: Technical fixes and optimization. Month 3-4: Noticeable ranking improvements. Month 6-8: Significant results with multiple Page 1 keywords. Unlike ads, SEO results compound over time.
No ethical agency can guarantee specific rankings — Google's algorithm changes constantly. What we guarantee: our proven process, 100% white-hat strategies, transparent reporting, and measurable improvement. We've ranked 15,000+ keywords on Page 1 for 350+ clients.
White-hat (what we use): Quality content, genuine backlinks, technical optimization, following Google guidelines.
Black-hat (risky): Link farms, keyword stuffing, buying cheap links — can get you penalized. We only use sustainable white-hat strategies.
Monthly reports covering: keyword rankings, organic traffic, conversions, backlink growth, technical health, competitor analysis, and next-month strategy. You also get 24/7 access to our real-time rank tracking dashboard.
Yes! Local SEO is a specialty. We optimize Google Business Profile, build local citations, generate reviews, and optimize for "near me" searches. We've helped multi-location businesses rank #1 on Google Maps. Starts at ₹15,000/month.

Facebook & Instagram Ads

Meta advertising questions
Minimum ₹30,000/month to test audiences and creatives properly. For aggressive scaling, ₹1-5L/month is ideal. We'll recommend the optimal budget based on your industry and goals during our free audit.
Week 1-2: Foundation and creative testing. Week 3-4: Identify winners. Week 5+: Scale 20-30% every 3-5 days. Most brands see 3-5x budget scaling within 60-90 days while maintaining ROAS.
Yes! Our Growth and Scale plans include full creative production: UGC videos, static ads, carousels, Reels content. We produce 20-40+ creatives/month and test them systematically to find winners.
ROAS fluctuations are normal during scaling. Our strict rules: if ROAS drops below break-even for 48+ hours, we pull back, analyze what changed, and adjust. We use horizontal scaling to minimize drops. Your profitability is always the priority.
We use a multi-layered approach: Conversions API (CAPI) for server-side tracking, Event Match Quality optimization (8+/10), UTM tracking with GA4, and post-purchase surveys. Our clients see 30-40% more attributed conversions vs pixel-only tracking.

Pricing & Payments

Costs and billing questions
WordPress: ₹25,000 - ₹1,20,000+ (one-time)
SEO: ₹15,000 - ₹75,000+/month
Google Ads: ₹12,000 - ₹50,000+/month
Facebook Ads: ₹15,000 - ₹60,000+/month
Bundle multiple services for 15-20% discount.
Bank Transfer (NEFT/RTGS/IMPS), UPI (Google Pay, PhonePe, Paytm), Credit/Debit Cards, PayPal (international), Wire Transfer (international). GST-compliant invoices provided for all transactions.
Absolutely not. What we quote is what you pay. Strategy, reporting, tools, and account manager access are always included. Only third-party costs (ad spend, hosting) are extra — and those are disclosed upfront.
WordPress: Full refund of deposit if we fail to deliver as agreed. Prorated refunds after milestone approval.
Monthly Services: No refunds for current month, but cancel anytime with 30 days notice. We focus on results so you'll want to stay!
Yes!
2 services: 10% discount
3 services: 15% discount
Full suite (all 4): 20% discount + dedicated account team
Contact us for a custom bundle quote.
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